Your Privacy Is Our Priority
Your personal information is completely secure at suoerbaji. Read this policy to learn in detail how we collect, use, and protect your information.
Last Updated: January 2026 | This policy applies to all services provided by suoerbaji.
Introduction and Scope of Policy
suoerbaji is an online entertainment and gaming platform in Bangladesh. We place the highest importance on our users' privacy and data protection. This privacy policy tells you how suoerbaji collects your personal information, how that information is processed, and under what circumstances it may be shared with third parties.
This privacy policy applies to suoerbaji's website, mobile application, customer support, and other digital services. By registering on our platform, you are considered to have given your consent to the terms of this policy. Please read this document carefully.
Important: If any changes are made to this policy, we will notify you via email or a platform notification. Continued use of the service after any changes will be taken as your acceptance of the updated policy.
What Information We Collect
To ensure a safe and secure experience on suoerbaji and to improve the quality of our services, we collect various types of information. The categories of this information are described in detail below.
Personal Identification Information
Information you provide at the time of registration includes:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID card or passport (for identity verification)
- Bank or mobile banking details (for transactions)
Device and Technical Information
Information collected automatically while you use our platform:
- IP address
- Browser type and version
- Operating system
- Device type
- Cookies and session data
- Login and logout time and date
Activity Information
Information related to your history of using the platform:
- Gaming history and statistics
- Betting information and results
- Deposit and withdrawal history
- Bonus usage records
- Customer support contact history
Location Information
Information collected for legal compliance and fraud prevention:
- Country and region information (estimated from IP)
- Browser language settings
- Time zone information
- GPS or network location where applicable
How Your Information Is Used
suoerbaji uses your information only for lawful and specific purposes. We never sell your information or use it for unauthorized purposes.
3.1 — Service Delivery and Management
Your information is used to create, verify, and manage your account. This information is essential for correctly processing all transactions such as placing bets, playing games, making deposits, and withdrawals. Your registered information is also used for payment processing through bKash, Nagad, Rocket, and Upay.
3.2 — Security and Fraud Prevention
Your information is analyzed to keep the suoerbaji platform secure and to prevent fraud, money laundering, or other illegal activities. If suspicious activity is detected, we may take appropriate action.
3.3 — Customer Support and Communication
Your contact information is used to communicate with you and to provide assistance through 24/7 live chat or email. Important account updates and security notices are also sent using this information.
3.4 — Service Improvement
By analyzing user experiences, we continually work to improve our platform. Analyzing your gaming preferences and behavioral patterns allows us to present more relevant offers and content to you.
3.5 — Compliance with Legal Obligations
Your information may also be required to meet legal and regulatory obligations. We are legally bound to respond to valid requests from any court or government authority.
suoerbaji never sells, rents, or transfers your information to third parties for advertising purposes.
Information Sharing with Third Parties
suoerbaji may share your information with trusted partners only in limited and specific circumstances. Those circumstances are described below:
Payment Processors
Only the information required to complete transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant payment service provider. These organizations are governed by their own privacy policies.
Technology Service Providers
Third-party technology partners are used to manage cloud hosting, data analytics, customer service software, and similar functions. These partners may only use the information for the specific tasks defined by their agreement.
Legal Authorities
We are legally required to provide necessary information upon receiving a valid court order, government inquiry, or proper request from a law enforcement agency.
Business Transfers
If there is any change to suoerbaji's business structure in the future (such as a merger or acquisition), user information may be transferred to the new managing authority, but the protections under this policy will continue to apply.
Data Security Measures
suoerbaji adopts industry-standard technical and organizational measures to protect your information. The key elements of our security framework are described below.
SSL Encryption
All data transmitted on our platform is encrypted using industry-standard SSL/TLS protocols. This keeps your sensitive information secure while in transit.
Secure Servers
Your data is stored in secure data centers where both physical and digital access controls are in place. Regular security audits are conducted.
Restricted Access
Only authorized staff may view your personal information, and only when required for their professional duties. All access is logged and monitored.
5.1 — Data Retention Period
We retain your personal information for as long as it is needed. This generally means for the duration your account is active, and for a defined period after account closure to meet legal obligations. Records of financial transactions may be retained for an extended period as required by law.
5.2 — Response to a Data Breach
In the event of a data security breach, we will notify affected users as quickly as possible and take steps to bring the situation under control. Our dedicated security team monitors for potential threats 24 hours a day.
Cookie Policy and Tracking Technologies
suoerbaji uses cookies and similar technologies to improve your browsing experience and to ensure the functionality of our services.
6.1 — Types of Cookies
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used for tasks such as maintaining login sessions, ensuring security, and remembering your preferences. These cookies cannot be disabled.
Analytical Cookies
These cookies are used to understand how users interact with our platform. This information helps us improve our services, and the data collected is generally kept anonymous.
Functional Cookies
These cookies are used to save your language preferences, account settings, and personalization options. They make your experience more convenient and enjoyable.
Marketing Cookies
These cookies may be used to present relevant offers and content based on your interests and preferences. You can manage these cookies from your browser settings if you wish.
6.2 — Cookie Controls
You can accept or reject most cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some features of the platform to not function properly.
Your Rights and Choices
As a suoerbaji user, you have certain fundamental rights regarding your personal information. We respect these rights and are committed to helping you exercise them.
Right to Access
You may request to know what information we hold about you. We will provide that information to you after proper verification.
Right to Rectification
If there is any inaccuracy or incompleteness in your information, you may request a correction. Many details can also be updated directly from the account profile settings.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
Right to Restrict Processing
In some cases, you may request that the processing of your information be restricted, particularly when the accuracy of the information is being disputed.
Right to Object
You may object to the use of your information for specific purposes, and in particular you may withdraw your consent to marketing communications at any time.
Data Portability
In certain cases, you may request to receive your information in a structured, machine-readable format.
To exercise any of the rights described above, contact us at: [email protected] — we will aim to respond within 30 days.
Protection of Minors
suoerbaji is an entertainment platform intended only for those aged 21 and above. We do not knowingly collect personal information from minors under any circumstances.
Age verification measures are in place during the registration process, and we confirm age through national ID cards or other government-issued documents. If we suspect that a minor has registered using false information, we will immediately close that account and delete the information collected.
A note to parents: please monitor your child's internet use and ensure they are unable to access this platform.
Policy Changes and Updates
suoerbaji may review and update this privacy policy from time to time. Changes to the policy may be necessary due to shifts in the business environment, the adoption of new technologies, or legal changes.
For significant changes, we will send a notification to your registered email and will clearly communicate the update on the platform. Continued use of the platform after any changes constitutes your consent to the updated policy.
The "Last Updated" date at the top of this page always indicates the date of the most recent change. We recommend that you review this policy on a regular basis.
Contact Us
For any questions or concerns about the privacy policy, or to submit a request to exercise your rights, please contact us through the following:
24/7 Live Chat
For any privacy-related questions, contact us in Bengali through our 24/7 live chat. Our support team is always here for you.
For detailed requests or formal correspondence, email us at:
[email protected]
For more information, read our Terms and Conditions and Responsible Gaming Policy.